Last updated: March 2026
These terms of service ("Terms") govern your use of the Zelvinto platform and related services provided by Zelvinto Technologies ("we", "us", "our"). By registering, logging in or using the service, you agree to these Terms. If you are using the service on behalf of a business, you represent that you have authority to bind that business. These Terms form a legally binding contract between you and Zelvinto Technologies. The service is intended for users in the United Kingdom; by using it you confirm you are at least 18 years old and capable of entering into a binding contract.
Zelvinto provides a software-as-a-service platform for financial analytics, reporting, scenario modelling and related tools (the "Service"). We grant you a limited, non-exclusive, non-transferable right to access and use the Service in accordance with your chosen plan and these Terms. We may update, suspend or discontinue features with reasonable notice where practicable; we will not materially reduce the core functionality of your plan during your subscription period without good reason and, where relevant, in line with your cancellation and refund rights below.
You must provide accurate and complete registration information and keep your account details secure. You are responsible for all activity under your account. You must notify us promptly of any unauthorised access or breach of security. We may suspend or terminate your account if you breach these Terms or we reasonably believe your use poses a risk to the Service or others.
Paid plans are subscription-based and billed in advance (e.g. monthly) in GBP. We offer a 14-day free trial on paid plans; no payment is taken until the trial ends unless you cancel. By starting a trial or subscribing, you agree to the pricing and billing terms displayed at the time of sign-up. We may change prices for new subscriptions or renewals with advance notice; continued use after the change constitutes acceptance. All fees are non-refundable except as required by law or as set out in our refund policy below.
You may cancel your subscription at any time from your account or billing settings. Cancellation takes effect at the end of the current billing period; you retain access until then. We do not provide refunds for partial periods or unused time unless we are required to do so by law (e.g. under the Consumer Rights Act 2015 or Consumer Contracts Regulations 2013). If you are a consumer and you cancel within the statutory cooling-off period where it applies, you may be entitled to a refund in accordance with UK law.
You must use the Service only for lawful purposes and in accordance with these Terms. You must not: (a) use the Service in any way that violates applicable UK or other law; (b) attempt to gain unauthorised access to our systems, other accounts or third-party data; (c) upload or transmit malware, or interfere with the integrity or availability of the Service; (d) resell, sublicense or commercially exploit the Service except as expressly permitted; (e) use the Service to build a competing product or scrape data. We may remove content or suspend access if we reasonably believe it violates these Terms or poses a risk to us or others.
You retain ownership of the data you upload or create in the Service. You grant us a licence to use, store and process that data as necessary to provide, improve and secure the Service and as described in our Privacy Policy. You are responsible for ensuring you have the right to upload and process any data (including personal data of others) and that your use complies with data protection law. Our processing of personal data is set out in our Privacy Policy.
The Service provides tools, analytics, simulations and reports for informational and planning purposes only. Nothing in the Service constitutes financial, tax, accounting or legal advice. We are not responsible for any business, investment or other decisions you make based on the outputs of the Service. You should consult qualified professionals (e.g. accountants, lawyers) where appropriate. We do not guarantee the accuracy or completeness of calculations, projections or AI-generated content; you use them at your own risk.
Use of the Service is subject to the limits and features of your chosen plan (e.g. number of users, storage, entities, AI features). Exceeding these limits may require an upgrade or may result in restricted functionality. We will use reasonable efforts to notify you of limits where relevant. Plan features and limits are described on our website and in the product; we may update them for new customers or on renewal with notice.
We (or our licensors) own all rights in the Zelvinto platform, including software, design, branding and content (other than your data). You do not acquire any ownership rights by using the Service. You may not copy, modify, reverse-engineer or create derivative works from the Service except as permitted by applicable law or with our prior written consent.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law. Subject to that:
If you are a consumer, your statutory rights under the Consumer Rights Act 2015 (or equivalent) are not affected by these limitations.
You agree to indemnify and hold harmless Zelvinto Technologies and its officers, employees and agents from and against any claims, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of the Service, your data, or your breach of these Terms or any applicable law.
You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms or if we are required to do so by law. On termination, your right to use the Service ceases. We may retain and use your data as permitted by our Privacy Policy and for legal and operational purposes. Sections that by their nature should survive (e.g. liability, indemnity, governing law) will survive termination.
We may amend these Terms from time to time. We will post the updated Terms on the website and update the "Last updated" date. Material changes will be communicated by email or a prominent notice in the Service where appropriate. Continued use of the Service after the effective date of the changes constitutes acceptance. If you do not agree, you must stop using the Service and may cancel your subscription in accordance with section 4.
These Terms constitute the entire agreement between you and Zelvinto Technologies regarding the Service and supersede any prior agreements or understandings. If any provision is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. You may not assign or transfer your rights under these Terms without our consent; we may assign our rights and obligations to an affiliate or in connection with a merger or sale of assets.
These Terms are governed by the laws of England and Wales. You and we submit to the exclusive jurisdiction of the courts of England and Wales in relation to any dispute arising out of or in connection with these Terms or the Service, except where you have a right under mandatory consumer law to bring proceedings in your country of residence.
For questions about these Terms or the Service, contact Zelvinto Technologies using the contact details provided on our website or in the app (e.g. support or legal contact).